Geospatial education

Why would you choose to focus on education in your company?

  • to educate your employees, so they use software or data better and more efficient
  • to educate your customers, help them adopt and thrive with your data and tools
  • to create awareness on your software and data, and to attract new customers, or former customers that are unaware of what your tools can do for them now

What can I help you with?

  • Courses: creating a syllabus and content
  • Individual training: coaching a superuser to become the go-to person for a particular software/data/tool in your company
  • Online training: setting up MOOCs, webinars, blogs
  • Offline training: organising workshops and training days

 

User documentation

Why do you need to invest in user documentation?

  • It will make things easier for your customer support department, when customers can look things up before reaching out, or when the answer is already written out.
  • It will make things easier for your customers, who will appreciate the ease of finding answers to their questions, and will even expect to be able to find answers online in the Google era.
  • It will make things easier for your developers, who cite the lack of documentation as one of their main frustrations. 

What can I help you with?

  • Online help pages and FAQs
  • Manual development
  • API documentation
  • Technical writing

 

OUTREACH

You're not ready yet to give online courses, or put all your documentation online, but want to go beyond merely listing your software's features on your website. What's the next step?

  • Webinars: 1 hour online presentations for a selected audience, where you can showcase how your tools can be used
  • Blogs: Once a week, biweekly, or monthly, short articles showcasing the different uses of your data or software